Returns

Returns Happen, We get it!
It is our goal to make sure you are absolutely happy with your order. Its often hard to tell by looking online how something will look or fit in person, that's why we offer hassle free returns. Simply follow the steps below to ensure a quick hassle free return.

1. Reach out and let us know if there is a problem we can help solve before sending your items back. You can email us at: christina@pipkidz.com

2. After letting us know that you want to send a return, please carefully package your new, unused items and mail them back to our facility. Please be sure to include your packing slip so we can identify who you are when processing a return. Our address is:
Pip Kidz
10413 Choiceana Ave
Hesperia, CA 92345

3. Once we receive your return, we will reach out to see if you would like a refund or store credit. That's it, simple and easy returns.
*Please note that we are unable accept returns on used items and we are also unable to refund shipping fees. Returns should be made within 30 days after items are delivered.